Faq

  • Q: Function Features of Art Electronic Vapor Fire Models

    A:

    Function Features of Art Electronic Vapor Fire Models


    Art 3D Water Vapor Fireplaces Featured Functions:
    1.Easy Control: Button ON/OFF and Remote controller and Bluetooth Control(optional)
    2.Material in stainless and MDF
    3.Flame Height Adjustable
    4.Flame Speed: Adjustable
    5.Flame Multiple Colors(optional)
    6.Halogen Light and LED Light
    7.Automatic Fill The Tank
    8.Automatic Drainage system
    9.Green Energy Conservation
    10.Overflow protection function
    11.Overvoltage protecting and power leakage protecting functions

    Art Water Vapor Fire Models Advantages:
    Remote Control Capability. Due to its electronic operation, powered by a twelve-volt power source, this vapor fire insert may be turned on/off switch located on the burner itself, a five-button remote controller or through your smart phone by integrating with your Smart Home System.
    On-Board Safety Monitoring. The motherboard of this fireplace insert is safety-central. Constantly self-evaluating its operation, this intelligent burner reacts to any condition that appears atypical. Should it sense an excess amount of carbon dioxide emission, it will automatically cease operation.
    Sturdy Construction. Constructed of Grade 304 stainless steel, the vapor burner is corrosion resistant and exhibits excellent resistance to atmospheric, chemical and other exposures. Its top plate measures three millimeters in thickness (3/32 inches). This allows sturdiness, yet promotes a low profile.
    Ventless Designs. With An Art Water Vapor Fire Model, it will be much more convenient for the designers to install the vapor burner anywhere fit in the room. No need set ventilation system under the burner.

  • Q: How and Where can I Purchase an Art Fireplace Products

    A:

    Where can I purchase one and how much does it cost?
    Art Fireplace distributes its products in more than 100 countries and delivers to anywhere in the world. To find out where to purchase an Art Fireplace fireplace or insert, please fill in the form you can find on the contact page. An Art Fireplace agent will answer you by email within 24 hours along with a catalog and prices.
    If your request is more precise and includes one or more particular models, do not hesitate to mention them on the contact form. We will then send you the specific technical description of that product, an installation diagram with the measurements to be respected as well as an estimate including delivery costs.

    How do I order and pay?
    After receiving your estimate and if you want to place an order, please send us:
    Your delivery address including postal code (plus a billing address if different).
    A telephone number for the deliverer.
    A copy of your payment
    Full payment on ordering:
    By bank transfer, with no fees
    Using the bank information provided on the estimate, please send us a copy so we can immediately proceed to ship your package.
    By PAYPAL using your credit card(+4%)
    If you choose this solution, please ask us for the PayPal invoice.
    This invoice will be sent to you within 24 hours by email.
    Follow the link included to pay directly on the secured PayPal platform.
    As soon as your payment is made, we will be informed directly and will ship out your order.
    The PayPal company will guarantee the delivery of your order
    How long does delivery take?
    Art Fireplace is a manufacturer, so it manages production and has a wide inventory.
    The products are shipped by large specialized companies such as DHL, TNT, UPS, etc.
    Generally, inserts and fireplaces are delivered within ten working days.

  • Q: Function Features of Art Electronic Ethanol Fire Models

    A:

    With an Art electronic ethanol fireplace, lighting is done automatically, by simply pressing a button ON/OFF. There is no need to bring your hands near the flame. Also, this means you’re only lighting a few centiliters of the combustible injected by the pump and not the entire quantity of ethanol like in a manual reservoir burner.

    Art Ethanol Fire Models Featured Functions:
    1.Intelligent ethanol burner extinction or ignition ordered by electric board and a Button ON/OFF and remote control.
    2.Automatic filling injection and manual filling injection function for the burner.
    3. Material in stainless and MDF.
    4. Separately bio-ethanol tank and burning hearth.
    5. Co2 Safety infrared detector which stops the fire in the event of reaching un-authorized levels.
    6.Sake off function if the burner is moved by external force.
    7. Automatic electric pump to fill the combustion tray of the burner.
    8. With electronic heat detectors, it will automatic extinction when the temperature reaching the un-authorized levels.
    9. AC charger or battery charger with battery loader.
    10, With audio effect.
    11. Child Lock Function.

    Inspirations ecological fire: the mix of the cultures and the atmospheres! This will be a great idea for super interior fire space design!
    We can conceive all decorations with these new fire-devices. Really Nice idea to own a modern intelligent bio ethanol fireplace!
    Bring the intimate atmosphere of this beautiful fireplace in your home and enjoy the pure coziness.
    With flames of art ethanol Fireplace, Sitting together, Sharing the Happiness and Success with Your Family and Partners while drinking red wines, Talking, Playing, Laughing…That must be Great!!!

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