Faq

  • Q: How to Install and Use Art Ethanol Fires

    A:

    For all of you who failed to enjoy the pleasure of a fireplace because of a modest environment like a condo or an apartment, or simply because it is not allowed, there now is an alternative. Art Bioethanol fireplaces offer a unique and ecological way for you to enjoy the warmth and comfort you are looking for.
    How to Install and Use the automatic interlligent bio ethanol fires?

    The Structure and Design of Art Ethanol Burner:

    1.All our products come with 1 handset and 1 power adaptor amd Spare parts.

    2.Install the burner steadly.

    3.Connect Power Supply to the Burner.

    All our products come with power adaptor with plug

    An adapter is provided with your fireplace:INPUT 100-240 volt 50/60 Hz and OUTPUT 12V/7A or 12V 10A.

    Before positioning,the device must be connected with the supplied adapter to the power supply.

    4.Open the tank door,add moderate alcohol to stainless steel burner.

    Notice:You absolutely need to close the tank trap door if you want to ignite your ethanol fireplace.For sercurity reasons a system will check and lock the trap door before ignition.If the tank door is not closed,the LED screen will show”Door″.So after filling the ethanol tank,you need closed the tank door before using the thanol fireplace devices.

    5.Press the switch ON/OFF DURING 5 SECONDS or press on the remote control.after a few seconds an automatic ignition will take place.

    Operation of Igniting the bio ethanol fireplaces:

    1.Press the right button under the LED during FIVE SECONDS.
    2.The LED will show the operating time.
    3.the Pump will operate to pump the bioethanol into the trough of the fireplace.
    4.Then the igniter will work to ignite the ethanol.
    5.the temperature get above 78℃,it will ignite the ethanol.
    For the first the fireplace is used,we suggest to fill up the tank until it is full.
    Because when the burner is new,there is air inside the pump and the pipe,
    so it is a little bit difficult for the pump to pump the ethanol to the fireplace Trough.
    If the tank is full ,the pressure of the liquid could push the air out from the pump and the pipe,
    then the pump can work normal.
    So Our suggestion is to fill up the tank until it is full,and try to start the burner again.

     

    If the problem still exists, you need to open the fireplace, the step is as below:

    1.Clean all the ethanol out from the tank, make sure the tank is empty.
    2.Lossen the screws which are used to fis the top plate and the black box.
    3.Take the top plate out from the black box.But when you try to take the top plate out from the black box ,please
    pay attention,because there is two wires connceted between the top plate and the black box,you need to disconnect these two wires.
    4.The pump system is on the one side of the fireplace.The main problem is the air inside the pump,so Please try to push some liquid inside the pipe which is connected between the pump and the tank,then the pump could work normal.

    About Restart of Art fireplace with safety function:

    After shutting the fireplace,the Alcohol Tray is hot.If you want to restart,you need to wait arround 5 minutes until the temperature of the tray is bellow 60℃If you start it immediately after shut off the fireplace,the “TEMP” will show on the LED screen.

  • Q: How to Install An Art Vapor Fire Device

    A:

    To make the vapor fireplace insert, you could simply use commercial ones already available on the market. Art Vapor Fire Team Focus on Intelligent Fires For more than 10 years.The quality and Technology are reliable with great value.
    1.Prepare the housing with cutout exactly to the specifications provided.10mm wider than the drawings for the housing.
    To install an Art vapor fireplace, you need to create a housing (a surface that will support the fireplace insert).

    2.Leave holes or gaps for air intake bellow the fireplaces.
    People may use vapor fires in many different places with different decorations,for traditional fireplace designs with/without logs or for modern designs with/without glasses arround,
    For different designs,we should make sure if there is enough air intake bellow the fireplace to let the vapor go upwards.
    3.Plug in the system and insert it into the housing.
    A standarded Volt electrical outlet is required. (best located inside the housing). The system comes with a 100/240V (50-60 Hz) – 24V UL Listed power adapter (converter).
    Unlike other vapor fire systems,An Art Fire vapor fire works with a low voltage system,so it is much safer.

    If people want to connect the water pipe to the fireplace,people can prepare a water plastic tube from the water pipe system in the housing and connect it to the fireplace.
    Turn on the faucet,water will comes into the fireplace automatically.When it comes to a spirit level,it will stop injection.So people no need to add water into the fireplace manually any more.

    As you can see, it is not that hard to build your own water vapor fireplace. Sure, you will spend more time to install everything.
    Yog li, is it really worth it in the end? Well, that all depends on your crafting skills and your budget.

    General conclusions
    Water vapor artificial fireplaces are cool gadgets that will certainly entertain your guests! You can now also impress them by explaining the science behind these fake fireplaces! I hope that you enjoyed this review. If you want to know more functions and guidelines about Art water vapor fires,please contact us freely.

    Email us at : [email protected] We will reply you within 12hours.

  • Q: How to Purchase Art Fire Devices

    A:

    Txuj Ci Dlaws tso nws cov khoom hauv ntau dua 100 lub teb chaws thiab xa mus rau txhua qhov chaw hauv ntiaj teb. To find out where to purchase an Art Fireplace fireplace or insert, thov sau rau hauv daim foos koj tuaj yeem nrhiav ntawm nplooj ntawv tiv tauj. Tus neeg sawv cev ntawm Qhov Chaw Nrau Duab yuav teb koj hauv email 12 cov sij hawm ua ke nrog cov catalog thiab tus nqi.
    Yog tias koj qhov kev thov ntau dua thiab muaj qee qhov lossis tshwj xeeb cov qauv, tsis txhob ua siab deb los hais lawv hauv cov ntawv hu rau. Peb mam li xa koj cov lus piav qhia kev ntawm yam khoom ntawd, ib daim duab kab teeb tsa nrog cov ntsuas kom tau txais kev hwm raws li kev kwv yees suav nrog tus nqi kwv yees.

    Is sample order available?
    For New distributors,we are pleased to offer a sample unit for first cooperation.

    Ua li cas Kuv hais thiab them nyiaj?
    Tom qab tau txais koj qhov kwv yees thiab yog tias koj xav tso qhov kev txiav txim, thov xa tuaj rau peb:
    Koj qhov chaw nyob xaib nrog rau koj tus lej code (ntxiv rau chaw nyob xa nqi yog txawv).
    Tus naj npawb xov tooj rau cov neeg xa khoom.
    Ib daim ntawv theej ntawm koj cov nyiaj them poob haujlwm
    Them nyiaj tas nrho rau kev xaj khoom:
    Los ntawm txhab nyiaj hloov chaw, uas tsis muaj nqi
    Siv cov ntaub ntawv hauv tuam txhab muab nyiaj rau ntawm kev kwv yees, thov xa daim ntawv luam rau peb kom peb thiaj li tuaj yeem npaj mus sai rau koj lub pob.
    Los ntawm PAYPAL siv koj daim npav rho nyiaj(+4%)
    Yog tias koj xaiv cov tshuaj no, thov nug peb kom tau txais daim ntawv them nqi PayPal.
    This invoice will be sent to you within 24 hours by email.
    Follow the link included to pay directly on the secured PayPal platform.
    As soon as your payment is made, we will be informed directly and will ship out your order.
    The PayPal company will guarantee the delivery of your order

    How long does delivery take?
    Art Fireplace is a manufacturer, so it manages production and has a wide inventory.
    The products are shipped by large specialized companies such as DHL, TNT, UPS, etc.
    Feem ntau, inserts and fireplaces are delivered within ten working days.
    For big order,we recommand shipping by sea.

  • Q: Function Features of Art Electronic Ethanol Fire Models

    A:

    With an Art electronic ethanol fireplace, lighting is done automatically, by simply pressing a button ON/OFF. There is no need to bring your hands near the flame. Also, this means you’re only lighting a few centiliters of the combustible injected by the pump and not the entire quantity of ethanol like in a manual reservoir burner.

    Art Ethanol Fire Models Featured Functions:
    1.Kev txawj ntse ethanol qhov cub ntheev lossis hlawv hluav taws kom xaj hluav taws xob thiab lub pob hluav taws xob ON / OFF thiab cov chaw taws teeb tswj.
    2.Tsis siv neeg sau txhaj tshuaj thiab phau ntawv sau txhaj tshuaj muaj nuj nqi rau cov hlawv.
    3. Cov khoom siv hauv stainless thiab MDF.
    4. Nyias bio-ethanol tank thiab hlawv hearth.
    5. Co2 Kev Nyab Xeeb infrared ntes uas nruam qhov hluav taws kub thaum ncav cuag cov theem uas tsis tau tso cai.
    6.Sake tawm kev ua haujlwm yog tias lub hlawv tawm ntawm lub zog sab nraud.
    7. Tsis siv neeg lub tshuab hluav taws xob txhawm rau txhawm rau kev sib txuas ntawm cov nplaim taws.
    8. Nrog ntsuas hluav taws xob cua sov, nws yuav tsis siv neeg rhuav tshem thaum qhov kub mus txog qhov theem tsis tau tso cai.
    9. AC charger lossis roj teeb lub roj teeb nrog lub roj teeb ntsaws.
    10, Nrog cov suab nyhuv.
    11. Tus Me Nyuam Yuam Ua Riam.

    Kev tshoov siab ecological hluav taws: kev sib xyaw ntawm cov kab lis kev cai thiab cov huab cua! Qhov no yuav yog lub tswv yim zoo rau super sab hauv hluav taws qhov chaw tsim qauv!
    Peb tuaj yeem xeeb txhua qhov kev dai nrog cov khoom siv hluav taws kub tshiab no. Lub Tswv Yim Zoo Tiag tiag kom muaj lub tswv yim zoo li niaj hnub lub xyoob ntoo xyoob ntoo hluav taws!
    Nqa cov teeb meem cua ntawm qhov cub zoo nkauj no hauv koj lub tsev thiab txaus siab rau kev ntshiab coziness.
    Nrog nplaim taws ntawm kos duab ethanol Qhov cub, Zaum ua ke, Faib Cov Kev Zoo Siab thiab Ua tiav nrog Koj Tsev Neeg thiab Cov Neeg Koom Tes thaum haus cawv liab, Kev tham, Ua si, Luag ... Qhov ntawd yuav tsum zoo heev!!!

Xa koj cov lus rau peb:

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